local guides
Houston: use the city portal and 311 as your starting point
Find Houston municipal services, reporting channels, payments and department information from official sources.
The City of Houston portal connects residents with 311, trash and recycling, housing, parks, health, permits, water and other city services. If you are unsure which city department handles a problem, Houston 311 is a practical starting point for non-emergency questions and service requests.
Greater Houston includes many cities and unincorporated areas. Confirm whether your address is inside Houston city limits before using a City of Houston service. County, state and federal services follow separate jurisdictions and should be checked independently.